Transcelestial Support

Product Datasheets 1

• CENTAURI Product Datasheet

Product Manuals 4

• CENTAURI Product Manual
• CENTAURI Site Survey Report - SAMPLE
• CENTAURI Site Survey Tool (SST) and Site Selection Guide
• CENTAURI: Monitoring with SNMP Proxy

Getting Technical Support 2

• I have a problem with Centauri! Who do I contact? How do I reach them?
• Can I get training on how to install, configure and operate Centauri?

General Troubleshooting 2

• Device Alerts, Warnings and LOS
• On-site troubleshooting checklist for CENTAURI

Installing CENTAURI 9

• What are the basic mounting installation requirements for Centauri?
• What is the laser passcode on the Centauri?
• Can I mount multiple Centauri devices on a single pole?
• Can Centauri be deployed where the link will be positioned over bodies of water like rivers, lakes, ponds or streams?
• Is "fine-tuning" necessary for every deployment and every link?

See all 9 articles

CENTAURI Technical Specifications 12

• CENTAURI mechanical specifications | Size, weight, and more
• What is the Operational Range of Transcelestial Centauri?
• What is the minimum distance allowed between Transcelestial’s Centauri 1/10G devices, when linked?
• What are the power requirements for Transcelestial Centauri?
• What's the data transmission rate for CENTAURI?

See all 12 articles

Availability, Reliability & Durability 12

• What is the annual expected rate of rainfall in different rain zones around the world?
• What is CENTAURI's availability over distance in different rain zones?
• How do birds or other objects impact CENTAURI operation?
• The live link monitoring data shows that there are link losses, often for a duration of 1-2 seconds. What causes this behaviour?
• How does CENTAURI perform during earthquakes or other significant vibration events?

See all 12 articles

Reporting, Monitoring & Management 8

• Does Centauri support SNMP?
• Can Centauri be accessed, configured and managed remotely?
• Do you support SNMP WRITE functionality?
• Delays or latency in alerts when a link loss is reported
• Can the beacon beam or the 1550nm laser link send monitoring data to an NMS?

See all 8 articles

Safety and Regulatory Compliance 4

• How are Free Space Optics or wireless fibre optic devices like Centauri regulated?
• Are there countries where Transcelestial cannot sell its products and services, or where Centauri cannot be used??
• Does Centauri need to be grounded?
• CENTAURI product safety certifications

Device Components and Compatibility 2

• PoE injectors tested with Centauri
• SFP/SFP+ Connectors Tested With CENTAURI

Free Space Optics Technology 1

• What's changed from past generations of Free Space Optics (FSO)?

Shipping, Transportation and Storage 1

• How durable is CENTAURI's packaging? What are the certified protection limits?

Training 1

• Centauri Deployment Training Overview

Terms & Conditions 1

• Terms and Conditions

Hardware Warranty 1

• Hardware Warranty